At Professionals Strata Team, communication isn’t just part of what we do—it’s the core of how we build strong, harmonious communities. We take pride in being accessible, responsive, and hands-on with every owner and committee we work with. Our goal is simple: to keep everyone in the loop and help things run smoothly, without the confusion and delays that often cause frustration in strata living.

Trusted Team, Tailored Service: When you contact us, you speak to real people who know your building—not a chatbot, not an automated system. Our team is approachable and responsive, with a commitment to handling queries, concerns, and updates quickly and professionally. We make ourselves available via phone and email and ensure committee members have a direct line to their assigned strata manager. Whether it’s a maintenance update, a question about by-laws, or urgent building works, you’ll always get a clear answer—fast.

Transparent, Timely Updates: We believe everyone deserves to know what’s happening in their building. That’s why we keep owners informed through clear, regular communication. From levy notices and meeting agendas to contractor updates and compliance matters, we ensure that all relevant information is shared promptly and in plain language. We don’t just send documents—we make sure you understand what they mean.

Professional Meeting Management: Our team supports your Annual General Meetings (AGMs), committee meetings, and extraordinary general meetings with full administrative and procedural guidance. We prepare and distribute agendas, send out notices on time, take minutes, and follow up on action items—so meetings stay productive, compliant, and stress-free. We also guide committees on how to manage motions, make decisions within the legal framework, and handle disputes effectively.

Owner Guidance & Support: Strata can be confusing, especially for new owners. That’s why we take the time to walk people through the basics—how levies work, what common property includes, how by-laws are enforced, and what their responsibilities are. We provide new owner welcome packs and are happy to assist anyone who needs clarification along the way. This personal touch helps build confidence, reduce conflict, and encourage active participation in the strata community.

Committee Collaboration: We work closely with your committee to ensure they feel supported and empowered. Our managers are always available to help with decision-making, provide professional advice, or guide the group through more complex matters such as contractor selection, budget approvals, or legal compliance. We maintain strong, respectful relationships that are built on mutual trust and reliability.

Keeping Your Community Connected: We assist in distributing building notices, newsletters, and important announcements—whether it’s a fire safety inspection, scheduled works, or community reminders. We’re also there to help manage resident disputes or breaches of by-laws with professionalism and care, acting as a neutral third party that prioritises resolution and harmony.

Tailored Service for Every Building: Every strata scheme is different, and so are its communication needs. Whether your property has 6 lots or 60, we customise our approach to suit your community—making sure the right people get the right information at the right time.